We value your privacy

We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies.

Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

  • Schedule a Deposition
  • Download Transcripts & Exhibits
  • Access Records & Subpoenas
  • Filing Date Calculator
  • Pay by Credit Card
  • Partner Portal & Community
  • Visit Veritext Canada
Veritext
  • About Us
    • Executive Team
    • News
    • Careers
    • Awards & Recognitions
    • Industry Advocacy
    • Sustainability & Veritext Cares
  • Services
    • Court Reporting
    • Legal Video Technology
    • Remote Proceedings
    • Exhibit Solutions
      • Exhibit Share
      • Exhibit Capture
      • Advanced Case Exhibits (ACE)
    • Deposition Summaries
    • Dispute Resolution
    • Process Service
    • CLE – Education
    • Privacy & Data Security
  • Solutions
    • For Law Firms
    • For Corporations
    • For Government
    • For Complex Cases
      • For Arbitrations
      • For Bankruptcy
    • For Independent Contractors
  • Repositories
    • MyVeritext
    • Bankruptcy Transcript Orders
    • Construction Defect
    • Veritext Vault
    • Records Retrieval
  • Contact Us
    • Find a Location
    • Selling Your Business
    • Request Information
    • Veritext Blog
  • Click to open the search input field Click to open the search input field Search
  • Menu Menu

Access MyVeritext Client Portal

Legalweek Takeaways – Part 1

Recently, Tony Donofrio, chief technology officer at Veritext, spent some time at Legalweek, the legal industry’s largest conference and exhibition. This conference brings thousands of legal professionals together to network, learn about new and existing technology and tools available in the market and attend thought-leading sessions on key topics facing the industry.

Tony has worked in information technology for more than 25 years and focuses his energy on ensuring that Veritext clients and staff have reliable, easy-to-use and secure tools. Here are some of his takeaways from the sessions he attended at Legalweek.

What Do Artificial Intelligence, Attorneys and Pizza Hut Have in Common?

By Tony Donofrio

Sitting in on a seminar in the Operations track at Legalweek, I came away with this odd question after a great talk with folks ranging from Google’s language AI team, a large firm legal ops leader and a large legal data and analytics provider.

The question stemmed from a metaphor around internet commerce, where we progressed through various stages of development:

  • Commerce – e.g., the simple and somewhat “cheesy” but effective Pizza Hut online web ordering page circa 1996
  • Aggregation – e.g., Amazon expanding from books to all manner of goods as a marketing and commerce platform
  • Nudge – e.g., Netflix – and every other commerce and online media player today – suggesting, or nudging, opportunities to purchase
  • Push –  everyone today presenting you with exactly what you are looking for via website inserts, social media posts, emails and every other channel all the time

My big takeaway? Law firms are hungry to get to the promise of an AI-driven push world, where e-discovery and document management put the right stuff under the right eyeballs at the right time and in the right context. At the moment though, we are stalled in the aggregation phase, where collections of data are all easily available, searchable and retrievable, but context and relevance-matching are just starting to get to the nudge phase. The opportunity is immense here: Think about being the Netflix or Amazon of legal information management. Think about being a firm that gets even halfway there by applying and integrating existing tools. The stakes are enormous, and the outcomes are pretty cool!

From Making a Wage to Delivering Value – An Epic Journey Underway

By Tony Donofrio

Sitting in on a Legal Operations seminar at Legalweek, my attention was caught by something that’s arguably an impossible dream given the commercial norms of the legal profession, but for the first time struck me as a journey already underway.

The classic phrase was “pay for results vs. pay for hours.”

The encouraging part was that I heard substantive examples of process and commercial changes some firms have made to move on from talking about this concept toward making it a reality.

They discussed analyzing and pricing services based on estimates of costs of the components anticipated to deliver an outcome, such as cost per deposition, cost per document reviewed, etc.

My takeaway?

  1. Advanced analytics around the effort and external costs of managing types and complexity levels of cases will enable value-driven pricing vs. fee-for-hours and cost-plus on external services.
  2. Service providers to law firms will need to follow suit – the more value a provider can drive to the firm, the stickier they will be for the firm.
  3. This will all serve to de-commoditize services to legal firms; for example …
    1. Can a court reporting firm set up a deposition as a secure web conference to avoid travel expenses without any additional effort by the firm?
    2. Can a court reporting firm provide one-touch electronic exhibit sharing across multiple locations to completely eliminate the cost and effort to scan/copy/ship/courier reams and boxes of paper?

I’m optimistically looking forward to value – and not one-dimensional pricing – really mattering again.

Read Part Two Now

VERITEXT BLOG
June 25, 2025

Veritext Legal Solutions Takes First Place Across Four Categories in the 2025 Best of The Recorder Annual Survey

June 18, 2025

Veritext Legal Solutions Launches Webinar Series: The Veritext Innovation Showcase

May 29, 2025

Veritext Legal Solutions Launches Smart Summaries on Demand

May 28, 2025

Veritext Legal Solutions Achieves First Place Wins and Hall of Fame Recognition in Multiple Categories in the 2025 Best of Daily Report Survey

Pride 2025
May 26, 2025

Veritext Celebrates Pride Month 2025

April 29, 2025

Veritext’s Mike Murray Featured on Legalweek 2025 Mixtape: Day One – Reinventing Professional Services

April 7, 2025

Veritext Legal Solutions Pioneers Sustainability in the Legal Services Industry

View All

RESOURCES

MyVeritext
Careers at Veritext
CLE Webinars
Veritext Court Reporting Scholarship
Policies, Terms & Conditions

NAVIGATION

  • Home
  • About Us
  • Services
  • Blog

Scheduling

Schedule a Deposition
Download Transcripts & Exhibits
Records & Subpoenas
Pay By Credit Card
Partner Portal & Community
Schedule Deposition

Contact Information

Find a Location
Contact Us Online

       
© Copyright 2025, Veritext, LLC
Link to: Court Reporters Share Their #WritingWayBackWhen Stories Link to: Court Reporters Share Their #WritingWayBackWhen Stories Court Reporters Share Their #WritingWayBackWhen Stories Link to: Veritext Legal Solutions Takes Top Honors in the National Law Journal Best of Survey Link to: Veritext Legal Solutions Takes Top Honors in the National Law Journal Best of Survey Veritext Legal Solutions Takes Top Honors in the National Law Journal Best of...
Scroll to top